I understand that not getting these messages across caused confusion and often lead to mistrust.
This year I have communicated my butt off,.
I have even let the guinea pigs at my house know what I am up to!
Communication has to be both ways so when one party is attempting to get a message point across there has to be a listener. I have learnt that a listener must be prepared to give up their time and give there full attention.
I was never that great at it but am working on it. It is the most important part of my job.
My advice to anyone out there in leadership land. Listen! and when you do give the talker your full attention.